REFUND POLICY

Registrations are accepted in person, by mail, phone or online. Full payment must accompany your registration. Post dated cheques cannot be accepted. There will be no refunds when cancelling 10 days or less before the first class or the event. Cancellations prior to that period will be subject to a 10% administration fee. We do not make arrangements for refunds for missed classes, events or transfers. Official receipts are issued at the time of registration. In the event you need to cancel due to illness or unsatisfactory health screening you will receive a gift certificate for the amount paid to be used at a later date.

The Gallery reserves the right to cancel any class, workshop or event which does not receive sufficient enrollment. Cancellations normally occur one week prior to the start date. A full refund will be issued for classes or events cancelled by the Gallery. Instructors and content may change without notice. Registration and attendance are subject to the condition that the City of Kitchener, Homer Watson House Foundation, officers, and employees, are released from all responsibilities for injury, loss or damage, however, caused, that may be sustained by any person attending a class.

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